Return and Refund Policy

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RETURNS: 100% customer satisfaction has been our commitment since day one! It's who we are. Merchandise may be returned within 30 days from the invoice date for a full refund.  Refunds will be returned to the original form of payment. Your item(s) must be in new/unworn condition in the original packaging to receive a full refund. 

EXCHANGES: Exchanges will be accepted up to 30 days from the invoice date.  Item(s) must be in new/unworn condition for the exchange to be processed.  

SHIPPING CHARGES: Shipping charges are not refundable. 

For more information on how to process a return, please cast us a line at returns@twitchtwitchpause.com.

Please allow 48 hours for a return response

Once we receive your item(s) the return will be processed.

*Due to shipping and processing delays please allow 10-12 business days for your request to be fully processed.